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Victim Services Case Worker

Job Description

Part-time, contract position

POSITION SUMMARY

The Victim Services Case Worker will work with a wide range of crime related and tragic circumstance scenarios.  The candidate will have experience and knowledge of victims’ issues (child abuse, sexual assault, domestic violence, homicide etc.) and provide clients with a needs assessment to determine a trauma-informed, victim-centered approach for next steps in their healing journey. The Victim Services Case Worker will work alongside Police to provide victims and their loved ones with information, support, and assistance in receiving community supports and services. The Victim Services Case Worker will coordinate a high volume of cases, acting as a liaison by maintaining networks to advocate the needs and interests of clients. The Victim Services Case Worker will work within a crisis response framework and have the necessary intervention, needs assessment and risk assessment skills to provide services that meet the needs of clients. Clients consist of victims of crime and/or tragic circumstance, marginalized, vulnerable or at-risk persons.

 

BENCHMARK HIRING CRITERIA

 

  • Diploma in related Human/Social Service Field, Indigenous Learning or Social Work or equivalent and 1 year of related work experience.

  • Crisis intervention skills.

  • Knowledge of community supports for crime related and tragic circumstance occurrences.

  • Thorough knowledge of social services and victim issues.

  • Knowledge of the justice system, social services, and community resources.

  • Knowledge and understanding of Victim Services Programs.

  • Demonstrate effective communication, presentation, and interpersonal skills.

  • Excellent advocacy and negotiation skills.

  • Strong interpersonal skills and the ability to interact with diverse groups of people.

  • Excellent networking skills and the ability to establish and maintain these connections and partnerships.

  • Excellent organizational and time management skills, ability to multi-task, set priorities and meet deadlines.

  • Ability to exercise independent judgment and initiative.

  • Demonstrated ability to work independently and as part of a team within an evolving role in a multi-disciplinary environment.

  • Ability to work flexible hours including days, afternoons, evenings, and some weekends as needed.

  • Fluency in English and French, verbal and written considered an asset.

  • An acceptable Vulnerable Sector Criminal Record Check.

  • Access to a vehicle considered an asset.

 

KEY DUTIES AND RESPONSIBILITIES

 

  • Effectively present the program to the community in a manner that accurately reflects the limitations of the program.

  • Respond to calls for service from Police and other emergency services on-call as required.

  • Form positive relationships with law enforcement, hospitals, and social agencies to build effective delivery of the services in the community.

  • Screen clients in accordance with the Ministry of the Attorney General (MAG) Program Standards.

  • Provide direct client services in accordance with MAG Program Standards

  • Complete needs assessments for victims of crime and vulnerable victims of tragic circumstances.

  • Assist clients in the development of personalized referral forms or service plans.

  • Assist the client in completing a comprehensive, detailed safety plan following Ministry guidelines.

  • Provide support and client follow-up post-crisis in accordance with MAG Program Standards

  • Record statistics as required and file Victim Quick Response Program applications

  • Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools.

  • Contribute to the production and implementation of service delivery and program related resources, tools, and materials.

  • Maintain good working relationships with staff and a broad range of community agencies.

 

Please submit your resume, cover letter and pre-assignment by email: info@savs.ca

 

Attention: Program Manager

 

As part of the application process please provide a written pre-assignment response of 250 words or less to describe the following:

Describe a time when you supported a vulnerable client that was experiencing trauma.  How did you approach the situation?

Please provide your pre-assignment response (write your name on the top of the pre-assignment) with your cover letter and resume and upload as ONE attachment.  Applications that do not have the pre-assignment included will not be considered in the screening stage.

Anti-Human Trafficking Life Skill/Trauma Group Facilitator
 

Job Description

1 Year Contract with Possibility of Extension

Part-Time Position

POSITION SUMMARY

The Anti-Human Trafficking Life Skills/Trauma Group Facilitator will bring a combination of direct experience in delivering programming to at-risk youth and adults that have been impacted by Human Trafficking or Sexual Exploitation along with an understanding of and ability to relate to the diversity of the groups within the Greater City of Sudbury. The Anti-Human Trafficking Life Skills/Trauma Group Facilitator will have excellent conflict resolution skills, group work and facilitation skills as well as familiarity with Cognitive Behavioural Interventions.

The Anti-Human Trafficking Life Skills/Trauma Group Facilitator’s role will be to assist youth and adults in developing necessary Life Skills while taking into account the impacts of trauma. The focus of this position will include responsibility for the development of individual participant goals and plans, facilitation of workshops geared to personal development and opportunities for positive change for program participants. The Anti-Human Trafficking Life Skills/Trauma Group Facilitator will also be expected to coach, mentor, and provide participants with relevant and evidence-informed service interventions to promote assets, competency, and resiliency. The ideal candidate will also assume service coordination functions while acting as an advocate and provide information and referrals to program participants.

BENCHMARK HIRING CRITERIA

· Diploma in related Human/Social Service Field, Indigenous Learning, Social Work or equivalent and 1 year of related work experience.

· Crisis intervention skills.

· Knowledge of community supports for crime related and tragic circumstance occurrences.

· Knowledge of and sensitivity to the life experiences and needs of the youth community.

· Knowledge and understanding of Victim Services and Outreach Programs.

· Demonstrate effective communication, presentation, and interpersonal skills.

· Excellent advocacy and negotiation skills.

· Strong interpersonal skills and the ability to interact with diverse groups of people.

· Excellent networking skills and the ability to establish and maintain these connections and partnerships.

· Excellent organizational and time management skills, ability to multi-task, set priorities and meet deadlines.

· Ability to exercise independent judgment and initiative.

· Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment.

· Ability to work flexible hours including days, afternoons, evenings, and some weekends as needed.

· Fluency in English and French, verbal and written considered an asset.

· An acceptable Vulnerable Sector Criminal Record Check.

· Access to a vehicle considered an asset.

KEY DUTIES AND RESPONSIBILITIES

· Assist the Sudbury and Area Victim Services Anti-Human Trafficking team members.

· Intake and Assessment including Individual Planning and Case Management.

· Maintaining case records on client interactions as appropriate and as per agency guidelines, leading to the overall assessment of client performance and impact of service.

· Facilitation of personal development workshops and individual sessions including one on one de-briefing.

· Assisting in other duties that will accomplish the goals of the program.

· Ensuring accuracy, confidentiality and safekeeping of agency records.

· The Facilitator will work collaboratively with the Program Coordinator and other team members to ensure ongoing program accuracy and delivery of program content.

· Contribute to the production and implementation of workshops and program related resources, tools, and materials.

· Establish and maintain strong collaborative and cooperative working relationships with community partners.

· Maintain good working relationships with staff and a broad range of community agencies.

· The Facilitator will work collaboratively with other team members and will be under the direct supervision including clinical supervision and development of the Program Coordinator.

· Duties include working both in office and in the community setting.

Please submit your resume, cover letter and pre-assignment by email: info@savs.ca

 

Attention: Program Manager

As part of the application process please provide a written pre-assignment response of 250 words or less to describe the following:

Describe a time when you supported a vulnerable client that was experiencing trauma. How did you approach the situation?

Please provide your pre-assignment response (write your name on the top of the pre-assignment) with your cover letter and resume and upload as ONE attachment. Applications that do not have the pre-assignment included will not be considered in the screening stage.

Anti-Human Trafficking Youth Case Manager/Outreach Worker
 

Job Description

1 Year Contract with Possibility of Extension

POSITION SUMMARY

This position provides a range of outreach services to at-risk youth, families, and groups to enhance and promote anti-human trafficking strategies and intervention models. This position carries responsibility for education, prevention, early intervention, program development and delivery, crisis intervention, one-on-one case management, and community outreach services for youth and families that have been impacted directly or indirectly by Human Trafficking and/or Sexual Exploitation.

The Victim Services Anti-Human Trafficking Youth Case Manager/Outreach Worker will be responsible for the implementation and delivery of the both the Sudbury Action Centre for Youth (SACY) and Sudbury and Area Victim Services (SAVS) project mandates. The Victim Services Youth Case Manager/Outreach Worker’s main objective is to provide services, crisis intervention and supports to cope with the aftermath of tragic circumstance or being a victim of crime. Through community outreach and education, the objective is to prevent further harm and revictimization by helping youth identify and address safety issues, needs, and concerns, all while helping to develop strategies for long term supports and services.

 

BENCHMARK HIRING CRITERIA

· Diploma in related Human/Social Service Field, Indigenous Learning, Social Work or equivalent, and 1 year of related work experience.

· In depth knowledge and previous experience working with vulnerable individuals in the areas of anti-human trafficking, exploitation, and community safety.

· Knowledge and experience with Indigenous culture, traditions, ceremony and connecting community members to cultural practices that can be used in supporting community members.

· Crisis intervention skills and understanding of the principals of cultural trauma-informed care.

· Strong understanding of gendered based lens/perspective from an integrated feminist, anti-racist, anti-oppression perspective is required.

· Knowledge of community supports for crime related and tragic circumstance occurrences.

· Knowledge of and sensitivity to the life experiences and needs of the youth community.

· Knowledge and understanding of Victim Services and Outreach Programs.

· Demonstrate effective communication, presentation, and interpersonal skills.

· Excellent advocacy and negotiation skills.

· Ability to interact with diverse groups of people.

· An ability to exercise independent judgment and initiative.

· Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment.

· Ability to work flexible hours including days, afternoons, evenings, and some weekends as needed.

· Fluency in English and French, verbal and written considered an asset.

· An acceptable Vulnerable Sector Criminal Record Check.

· Access to a vehicle considered an asset.

 

KEY DUTIES AND RESPONSIBILITIES

· Provide immediate crisis intervention planning and therapeutic supports to victims of Human Trafficking and Sexual Exploitation and extending psycho-educational support to family members on the impact of trauma.

· Complete necessary documentation supporting service provision detailing interventions and service plans.

· Assist with the coordination of community services and supports across a variety of service systems.

· Maintain ongoing communication with clients and family members, and with community partners where appropriate.

· Provide one-on-one case management and outreach supports to at-risk youth, victims, and survivors.

· Engage at-risk youth in accordance with the Stages of Change model.

· Assesses the eligibility of and need for services and supports available through the Victim Quick Response Program +.

· Participate in public education alongside the SAVS Anti-Human Trafficking/Public Education Liaison

· Contribute to the production and implementation of service delivery and program related resources, tools, and materials.

· Assist with maintaining a Resource Directory consisting of community partners with an expertise in serving/supporting victims of human trafficking.

· Establish and maintain strong collaborative and cooperative working relationships with community partners.

· Duties include working both in office and in a community outreach setting.

1 year contract with possibility of extension

Please submit your resume, cover letter and pre-assignment by email: info@savs.ca

 

Attention: Program Manager

 

As part of the application process please provide a written pre-assignment response of 250 words or less to describe the following:

 

Describe a time when you supported a vulnerable client that was experiencing trauma. How did you approach the situation?

Please provide your pre-assignment response (write your name on the top of the pre-assignment) with your cover letter and resume and upload as ONE attachment. Applications that do not have the pre-assignment included will not be considered in the screening stage.

Anti-Human Trafficking Program Coordinator
 

Job Description

1 Year Contract with Possibility of Extension

Full Time (35 Hours/Week)

POSITION SUMMARY

The Anti-Human Trafficking Program Coordinator will lead efforts to coordinate and implement the work of Sudbury and Area Victim Services (SAVS) and help to deliver Northern Ontario’s Human Trafficking Strategy. This position carries administrative responsibilities for Anti-Human Trafficking education, prevention, program development and the coordination of new Anti-Human Trafficking programs being delivered to youth and families that have been impacted directly or indirectly by Human Trafficking and/or Sexual Exploitation.

The Anti-Human Trafficking Program Coordinator will be responsible for the implementation and delivery of SAVS Anti-Human Trafficking programming. The Program Coordinator will assist in the delivery of new Anti-Human Trafficking youth/adult programs and work to develop a best-practices approach to be shared with community partners. The Program Coordinator will assist all other members of the SAVS Anti- Human Trafficking team.

BENCHMARK HIRING CRITERIA

· Diploma in related Human/Social Service Field, Indigenous Learning, Social Work or equivalent and 1 year of related work experience.

· Crisis intervention skills.

· Knowledge of community supports for crime related and tragic circumstance occurrences.

· Knowledge of and sensitivity to the life experiences and needs of the youth community.

· Knowledge and understanding of Victim Services and Outreach Programs.

· Demonstrate effective communication, presentation, and interpersonal skills.

· Excellent advocacy and negotiation skills.

· Strong interpersonal skills and the ability to interact with diverse groups of people.

· Excellent networking skills and the ability to establish and maintain these connections and partnerships.

· Excellent organizational and time management skills, ability to multi-task, set priorities and meet deadlines.

· Ability to exercise independent judgment and initiative.

· Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment.

· Ability to work flexible hours including days, afternoons, evenings, and some weekends as needed.

· Fluency in English and French, verbal and written considered an asset.

· An acceptable Vulnerable Sector Criminal Record Check.

· Access to a vehicle considered an asset.

KEY DUTIES AND RESPONSIBILITIES

· Assist the SAVS Anti-Human Trafficking Team members.

· Contribute to the production and implementation of service delivery and program related resources, tools, and materials.

· Collaborate to develop operational policies, procedures, and best practices.

· Collect and prepare client, program, and project related statistical reports based on program requirements.

· Lead the coordination of community services and supports across a variety of service systems.

· Participate in public education alongside the SAVS Anti-Human Trafficking/Public Education Liaison.

· Participate in some administrative case management activities.

· Establish and maintain strong collaborative and cooperative working relationships with community partners.

· Maintain good working relationships with staff and a broad range of community agencies.

· Create and maintain a Resource Directory consisting of community partners with an expertise in serving/supporting victims of human trafficking.

· Assist to develop written working protocols with key community partners to ensure seamless service delivery to victims of human trafficking.

· Duties include working in both office and community setting.

1 year contract with possibility of extension

Please submit your resume, cover letter and pre-assignment by email: info@savs.ca

 

Attention: Program Manager

As part of the application process please provide a written pre-assignment response of 250 words or less to describe the following:

Describe a time when you supported a vulnerable client that was experiencing trauma. How did you approach the situation?

Please provide your pre-assignment response (write your name on the top of the pre-assignment) with your cover letter and resume and upload as ONE attachment. Applications that do not have the pre-assignment included will not be considered in the screening stage.